need some help?

Finding your license key

If you need help finding your license key for an app purchased through BlackBerry App World follow these steps:

1. Load the App World app
2. Navigate to ‘My World’
3. Click on the app you bought
4. The license key will be displayed at the top of the screen.

If you bought your app via. mblware.com, or a MobiHand store you can find your license key in your emailed receipt from that store.

Licensing Support

If you need any more License Key related support, please fill out the Licensing Support form and we will get in touch with you as soon as possible.

Setting up BlackBook

If you need help setting up your phone to run BlackBook properly, please refer to the Setup Guide, and the Troubleshooting Guide.

Still have a question? Feel free to Contact Us if reading the documentation doesn’t answer your question.

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